Privacy Policy

About WhatsWave.in

WhatsWave.in is a WhatsApp Business Messaging tool that is powered by Hosting Cosmos LLP. The product provides a Platform that allows our Customers to store, manipulate, analyze and transfer messages between their business systems and their customers on a variety of WhatsWave.in and third-party messaging channels.

Personal Data Policy

We may collect the customer's personal data, including but not limited to full name, company name, address, mobile number, and email, to activate their messaging services. This data is accessible only to our authorized team members. We are committed to protecting customer privacy and will not share this data with any third party.

Business Messaging Policy

Our platform enables businesses to interact with customers via the WhatsApp Business API while maintaining transparency, security, and compliance with privacy regulations.

Data Collection and Retention

By using WhatsWave.in's WhatsAPP service, customer is autherizing us to send and receive messages on their behalf and storing those messages with us, we DO NOT share this data with any Third Party in any case, All these messages will be accessible to the customer and their team member(s) and Customer may have their own data retention policy for it.

Optional Business Services

Third-Party Tools

Customer may integrate third-party messaging solutions to streamline customer interactions.

User Control and Transparency

  • Blocking: Customer can block businesses at any time to prevent further communication.
  • Deleting Contacts: Customer can remove contacts and messages using our Web Interface..

Compliance with Legal and Regulatory Frameworks

Customer must not use any of our services for any illegal purposes or anything which is against the law. Additionally, the customer must adhere to all applicable laws and regulations of India.

Security Measures

We implement strict security measures, including access controls, real-time monitoring, and breach notifications, to ensure data protection.

Policy Enforcement and Violations

Businesses using our platform must adhere to this policy. Non-compliance may result in restrictions or termination of the service.

Changes to This Policy

We reserve the right to update this policy periodically. Any significant changes will be communicated to users accordingly.

Contact Information

If you have any questions or concerns, please contact us at support@whatswave.in